About

Verification infrastructure for the organisations that need it most

MasterID is built by Universal Grid for banks, lenders, fintechs, marketplaces and public institutions that must confirm identity before they act.

Why we exist

Knowing who you are dealing with should take seconds

Manual verification is slow, inconsistent and hard to evidence later. MasterID replaces it with a single platform that returns a clear verdict and keeps the record behind it.

What we hold ourselves to
  • Speed that fits a live onboarding flow
  • Results a compliance team can defend
  • Only the data needed to complete a check
  • The same checks whether you use the dashboard or the API

Part of Universal Grid

One group, a connected set of business tools

MasterID sits alongside the other Universal Grid products your team may already use.

UGMail

Business email on your own domain, with the controls and delivery a team depends on.

UGSMS

Messaging for transactional alerts, one-time passwords and customer notifications.

UGBox

File storage and sharing for documents your team needs to keep and control.

Domains

Domain registration and management, connected to the rest of your workspace.

Flora AI

An assistant layer for teams that want everyday work handled conversationally.

Company

Where to find us

Universal Grid SMC Ltd
Bunamwaya Ngobe
God's Grace Building, 2nd Floor
P.O. Box 980620
Kajjansi, Uganda

Telephone: +256 791 256 041

Email: sales@ugmail.co

Work with MasterID

Whether you are onboarding ten customers a week or ten thousand, we would like to hear what you need to verify.